Privacy policy

Last updated December 28, 2024

Welcome to our online store - www.flowsstyle.eu

We value your trust and are committed to protecting your personal data. This privacy policy describes what data we collect, how we use it and how we store it.

1. What data do we collect? 

  • Personal data: Your name, surname, address, email, phone number, provided during ordering.
  • Payment information: Processed by secure third-party payment platforms and not stored in our system.
  • Technical data: IP address, browsing history, cookies, device type, used on our website.


2. How do we use your data?

We collect data to:

  • Process orders and provide services.
  • Inform about order status and provide customer service.
  • Send newsletters, promotional offers (only with consent).
  • Improve website functionality and user experience.

3. Orders and payments

  • All orders placed on our website are considered offers to purchase goods under these conditions.
  • By placing an order, you confirm that all data you provide is accurate and correct.
  • We accept payments via bank transfer, credit/debit cards, and electronic banking. Payments are only possible in euro currency using Stripe and Makecommerce payment systems.
  • In the online store, payments are processed using the MakeCommerce.lt platform, which is operated by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475). Your personal information is transferred to Maksekeskus AS for payment execution and confirmation.


4. Data storage

  • Data is stored according to EU General Data Protection Regulation (GDPR) requirements.
  • Personal data is stored for as long as necessary for order processing and fulfilling legal obligations.

5. Your rights

You have the right to:

  • View, change or delete your personal data.
  • Request that we stop processing data for direct marketing purposes.
  • File a complaint with a supervisory authority if you believe your data is being processed improperly.


6. Data sharing

Your data may only be transferred to:

  • Third-party service providers (e.g., shipping or payment platforms) for order fulfillment.
  • Government institutions when required by law.


7. Cookies

We use cookies to ensure a better browsing experience. You can change your cookie settings in your browser at any time.

8. Contact information

If you have questions about the privacy policy or want to exercise your rights, please contact us: info@flowsstyle.eu